Custom Design

Custom Design – Engagement, Bridal

We use the latest 3D CAD and Design methods.

In House certified GIA design and valuation.

For that Special Ring, Pendant or pair of Earrings trust our experts to design and create an eternal work of art specific to your demands.

We work with Gold, Silver Platinum and gemstones of all rarity and beauty. We will assist you to choose the right gemstone and setting from our vast selection. There is no design to complex, intricate or difficult for our team of design specialists

Appraisals establish the current value of jewellery for insurance or estate purposes. The insurable replacement value established can also be used to determine resale prices. Estate value is made for probate. Please state which appraisal you require as there is a major difference in values.

Each component of the jewellery is meticulously checked to establish karats, weights, clarity, colour and dimensions. In the event of an insurance claim, this information is used to ensure that the replacement piece matches the original jewellery. Each item is photographed to further this level of accuracy. Only a Gemologist can give a formal written appraisal. Many insurance companies require updated appraisals every five years.

Same day service items must be booked by appointment with our Gemologist. Drop off items must be received by the end of business the Saturday prior to Appraisal Day.

Appraisals cost $85 per appraisal.

Ring Sizing – White and yellow gold, platinum and silver rings may be made to fit any finger size. We also size eternity bands in all metals.

Reshank – Rings worn over long periods of time become thin and fragile at the piece of metal which sits at the inside of the hand, your ring shank. A reshank removes this thin piece and is replaced with new metal making your ring last longer and become as comfortable as it once was.

Rhodium Plating – Gold is naturally yellow and over time a warm, yellow tint can develop in white gold jewellery. Rhodium plating restores the whiteness back into the gold piece producing a like-new appearance.

Retipping – Over time the claws holding your diamonds and gemstones securely onto your jewellery become worn flat, often breaking away. Retipping claws replaces the lost material to keep your stones safe from loss.

Solders – Soldering is used to repair broken chain, cracks from fatigue in the metal, closing jump rings and joining rings together.

Restringing – Pearl and bead restringing available knotted or unknotted.

Stone Replacement/Resetting – We can match many different gems to replace those that have been broken or lost from existing jewellery then securely set them back. Stone setting is a specialist skill separate from goldsmithing.

Stone Repolishing – Over time stones can become scratched and dull.  An expert stone polisher (Lapidary) can polish out these superficial scratches restoring their natural beauty. Chipped stones can be recut and restored to perfect condition.

Restoration – Antique jewellery over time may require complete restoration. We can restore your treasured jewellery back to heirloom quality.

Insurance Claims

If you are trying to replace lost or stolen jewellery we can help you by providing information to your insurance company. We can supply quotes for replacement and estimates of replacement value after loss. This is a free service we offer to our customers.

Please Note: In order to compile the best information possible for your insurance company, previous appraisals and photographs of the missing jewellery are very helpful to establish both ownership and today’s market value for replacement. See our appraisals section for information on how to make sure your jewellery is sufficiently documented should it ever need to be replaced due to loss or theft.